Return Policy
This Return Policy governs the process and conditions for returning products purchased through our website.
1. Return Eligibility:
We want you to be fully satisfied with your purchase from milletology.com. If you are not entirely satisfied with your purchase, you may be eligible for a return, subject to the following conditions:
- The product was purchased directly from milletology.com.
- The product is unused and in the same condition that you received it.
- The product is in its original packaging.
2. Return Process:
To initiate a return, please contact us at +91 78128 63158 within 6 days of receiving your product. Please provide your order number and a brief explanation of the reason for the return.
Once your return request is received and approved, we will provide you with instructions on how to return the product. Please note that you may be responsible for the return shipping costs unless the return is due to our error (e.g., you received the wrong item or a defective product).
3. Refund
Upon receiving the returned product and confirming its eligibility for a return, we will issue a refund to the original payment method used for the purchase within 10 days.
4. Non-Returnable Items:
Certain products may not be eligible for returns due to their perishable nature or other reasons. These non-returnable items will be clearly indicated on the product page at the time of purchase.
5. Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately at +91 78128 63158. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.
6. Contact Us:
If you have any questions about our Return Policy, please contact us using the information below:
MIlletology Pvt Ltd Site 2, Textool Layout, Singanallur, Coimbatore, 641005