refund policy

This Refund Policy governs the manner in which milletology.com handles refunds for products purchased through our website.

1. Refund Eligibility:

We strive to provide high-quality millet products and ensure customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help.

To be eligible for a refund, please make sure that:

• The product was purchased directly from milletology.com.
• The product is unused and in the same condition that you received it.
• The product is in its original packaging.

2. Refund Process:

To initiate a refund, please contact us at +91 78128 63158 within 7 days of receiving your product. Please provide your order number and a brief explanation of the reason for the refund request.

Once your refund request is received and approved, we will provide you with instructions on how to return the product. Please note that you will be responsible for the return shipping costs unless the return is due to our error (e.g., you received the wrong item or a defective product).

3. Refund Issuance:

Upon receiving the returned product and confirming its eligibility for a refund, we will process the refund within 10 days. The refund will be issued to the original payment method used for the purchase.

Please note that it may take some time for the refunded amount to reflect in your account, depending on your payment provider's policies.

4. Non-Refundable Items:

Certain products may not be eligible for refunds due to their perishable nature or other reasons. These non-refundable items will be clearly indicated on the product page at the time of purchase.

5. Contact Us:

If you have any questions about our Refund Policy, please contact us using the information below: